01
Verify exact claims
Users can open the supporting page to check pricing limits, API behavior, configuration, or troubleshooting steps.
Source-Cited Answers
Add an AI help center chatbot with linked source citations
Embed a ChattyBox widget on your help center, docs, or website so supported answers can show linked source pages. Users can open a source to check a setup step, plan limit, policy condition, or troubleshooting instruction; citations are evidence to inspect, not a guarantee that an answer is correct.
Crawls published docs pagesSource-cited answersEmbeds with one scriptNo docs migration requiredNo credit card requiredYour content stays yours
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Ask ChattyBox
xWhere should I start if I need a reliable answer from this site?
Start by adding your website URL to ChattyBox. It crawls your content, answers from the pages it finds, and shows visitors the sources behind each response.
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Powered by ChattyBox
Built for teams that need verifiable AI answers
Launch a source-cited chatbot without rebuilding your site stack
ChattyBox crawls your existing website, documentation, help center, CMS, or knowledge base, then embeds a chatbot that answers from your own published content instead of generic model memory.
Ground answers in the content your team already publishes.
Send users back to source pages when they need the full guide or reference.
Use unanswered questions to discover missing docs and unclear onboarding flows.
Install the widget without changing your docs platform or support stack.
1Workflow step
Connect the pages that should be trusted source material.
2Workflow step
Ask questions that require specific details, limits, setup steps, or references.
3Workflow step
Open each linked source to check that it supports the answer and is current for the question.
4Workflow step
Launch the widget, review cited answers, and track where source coverage or answer quality needs work.
Three-step launch
Paste your Documentation URL, test cited answers, then install the widget.
Answer trust
Let users inspect linked evidence across docs and help centers
Source citations matter when users need to confirm details, copy code, read surrounding context, or compare an answer with your current public content. They do not guarantee that a response is complete or correct.
Decision path
Use these checkpoints to decide whether ChattyBox should sit beside your docs platform, replace a separate assistant, or stay isolated for testing.
02
Check scope and freshness
A linked source lets users review exceptions, surrounding context, version details, and effective dates before relying on an answer.
03
Evidence, not a correctness guarantee
Citations make support easier to inspect, but they cannot prove that a generated answer is complete, current, or correct.
04
Continue to the full article
Instead of replacing documentation, answers help users find and keep reading the relevant guide or help article.
Explore next
More ways to use ChattyBox
01AI customer support chatbotUse source-cited answers for repeat public-content questions and preserve escalation for private or unresolved support cases.02Help center chatbotFocus on conversational article discovery when visitors need help finding the right support content.03Documentation chatbotExplore source-grounded answers for technical documentation and developer support.
FAQ
Common questions
1
What is an AI chatbot with source citations?
It is a chatbot that can link supported answers to public docs, help-center articles, CMS pages, or website pages used as evidence.
2
What is the best AI chat widget for a help center that shows linked sources?
There is no universal best choice. ChattyBox is a fit when you want visitors to open the public article behind an answer and inspect details such as setup steps, policy conditions, or troubleshooting guidance.
3
Can ChattyBox cite website pages?
Yes. ChattyBox can cite indexed docs, CMS pages, help articles, and public website content.
4
Do citations guarantee a correct answer?
No. A citation identifies supporting evidence, but it does not guarantee the answer is complete, current, correctly interpreted, or correct. Test representative questions and keep source content reviewed and current.
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Evaluating for an organization? Contact support to discuss a trial of a larger plan.