An AI support bot can sound certain while giving a customer a made-up refund rule, an obsolete setup step, or a plausible-but-wrong account answer. You cannot guarantee zero hallucinations. You can substantially reduce the chance and impact of unsupported answers by designing the bot, its sources, and its operating process to say less when evidence is weak.
Docusaurus behaves like a single-page application after the first page load. A widget integration that only works on the initial document, or that appends a second loader on every route change, is not production-ready. This guide uses a stable script identity and a theme root that remains mounted across documentation routes.
MkDocs themes expose different override directories, and Material can navigate between pages without a complete reload. A durable integration must preserve the theme's existing scripts, load the widget once, and coexist with search and navigation on mobile.
ChattyBox helps teams turn public website content, documentation, help centers, and CMS pages into an AI chatbot that gives grounded answers with source citations. Instead of answering from generic model memory, it crawls the pages you choose and points visitors back to the exact sources behind each response.
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