ChattyBox officially localizes its widget UI in 14 languages. Your source-content language, visitor questions, retrieval results, and answer quality are separate concerns—validate each one before a multilingual launch.
These are the languages with reviewed hosted-widget interface translations. They are not a count of languages in which every source, retrieval result, or model answer is guaranteed to perform the same way.
Widget UI localization includes interface copy and accessibility text. Set the page language and choose automatic detection or a fixed locale in the widget configuration; it does not translate or quality-assure the content you index.
Use this matrix to distinguish the localized interface from the content and AI behavior your team must evaluate for its own audience.
| Layer | What it covers | What is established | Before you launch |
|---|---|---|---|
| Widget UI | Buttons, labels, system messages, placeholders, and accessibility text. | Officially localized in the 14 languages listed on this page. | Match the page language and verify the rendered widget on the live page. |
| Source content | The public pages, docs, help articles, and FAQs you choose to index. | Content is only available to answer from when it is public, crawlable, and included in your scrape. | Index every language version you expect visitors to rely on, then check the citations. |
| Visitor questions and answers | The model may understand and generate languages beyond the 14 localized UI languages. | There is no additional officially tested or quality-assured answer-language count. | Test real questions, answers, refusals, and citations for each audience language before release. |
| Retrieval and citations | Relevant passages are retrieved from your indexed content; language metadata can help match localized pages. | Cross-language retrieval and answer quality can vary with the query, source content, and model behavior. | Include same-language and cross-language test cases, and confirm that sources open in the intended language. |
| Unreviewed locales | Locales outside the official widget UI list, including languages the model may still attempt to answer. | Do not treat the UI, retrieval, or answer quality as production-supported without your own review. | Run a locale-specific review or keep that locale outside your supported launch scope. |
A production launch should prove the experience for each intended locale, not infer answer quality from a translated interface.
For implementation details, see the widget language settings, content scraping guide, and the launch checklist.
Clear boundaries for teams evaluating an AI chatbot for a multilingual website, help center, or documentation site.
They cover the hosted widget interface: labels, buttons, system messages, placeholders, and accessibility text. The count does not promise that your source content or AI answer quality is identical in every language.
The model may understand and generate answers in additional languages, but those languages are not officially localized or quality-assured by this page. We do not promise a tested answer-language count beyond the 14 widget UI languages; test your real content, questions, and citations before relying on another locale in production.
Use the language versions you expect visitors to read and make those pages public, crawlable, and included in your scrape. Better source coverage in the visitor’s language gives retrieval stronger material to cite; ChattyBox does not replace missing translated documentation.
No. Retrieval and model output can vary by the visitor’s wording, the indexed content, and model behavior. Test both same-language and cross-language questions, then verify that the citations and answers meet your release standard.
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